Returns & Refunds - USA

What is Chahyay’s return & refund policy?

In case the item you receive from Chahyay is faulty, damaged, or not as expected, kindly inform us within 24 hours of delivery. We will provide you with the option to either return the item or receive a refund.

 

What is Chahay’s cancellation policy?

At Chahyay, we understand the importance of a hassle-free shopping experience. Therefore, we offer an effortless cancellation policy, which allows you to cancel your order before it is out for delivery. Additionally, if you are not satisfied with any product, you can reject the delivery or request a replacement. We strive to ensure your shopping experience with us is smooth and convenient.

 

How do I cancel my order?

To cancel your order, contact us at 042111476237 before it gets confirmed. A straightforward phone call is all it takes to cancel your order hassle-free.

 

What if I have a complaint regarding my order or Chahyay’s service?

At Chahyay, we value your feedback, queries, and complaints. If you have any concerns regarding your order or our service, please do not hesitate to contact us via email at info@grocerapp.pk or call us at 042111476237. Our team is always ready to assist you and ensure your satisfaction.